Responsible Gaming
Gaming Should Be Entertainment
At Vicoridge, we believe that online pokies should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. Gambling always carries risk, and the odds are designed in favor of the house. Please play responsibly and within your means.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to access and use our services. We take age verification seriously and comply with all Australian gambling laws and regulations.
If you are under the legal gambling age, please do not proceed. Gambling by minors is illegal and can cause serious harm.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, it may indicate problem gambling:
- Chasing losses by gambling more to win back money you've lost
- Gambling with more money than you intended
- Hiding your gambling activities from family or friends
- Feeling anxious or irritable when not gambling
- Using gambling to escape problems, stress, or negative feelings
- Neglecting work, school, or personal relationships due to gambling
- Borrowing money to fund gambling
- Lying about the amount of time or money spent gambling
- Being unable to cut down or stop gambling despite wanting to
- Experiencing financial difficulties because of gambling
Self-Help Tools and Safeguards
We provide several tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose
- Reality Checks: Receive regular reminders about how long you've been playing and how much you've spent
- Self-Exclusion: Take a break from gambling by temporarily or permanently excluding yourself from your account
- Session Time Limits: Set automatic session timeouts to prevent extended play
If you wish to use any of these tools, please contact our customer support team or access your account settings.
Support Organizations
If you or someone you know is struggling with problem gambling, professional support is available:
Australia (Primary)
-
Gambling Help Online
Phone: 1800 858 858 (free, confidential, 24/7)
Website: www.gamblinghelponline.org.au
Free counselling and support services for Australians affected by problem gambling
International Organizations
-
GamCare (United Kingdom)
Website: www.gamcare.org.uk
Free advice, information, and support for problem gamblers -
GamStop (United Kingdom)
Website: www.gamstop.co.uk
National self-exclusion scheme for online gambling -
Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org
Evidence-based information and resources for responsible gambling -
National Council on Problem Gambling (United States)
Phone: 1-800-522-4700
Website: www.ncpgambling.org
Confidential helpline and referral services -
Bundeszentrale für gesundheitliche Aufklärung (Germany)
Website: www.bzga.de
Health education and addiction prevention resources
Need Help? Reach Out Today
If you are concerned about your gambling or the gambling of someone close to you, please seek help immediately. There is no shame in asking for support—trained professionals are ready to assist you confidentially and free of charge.
Contact Gambling Help Online on 1800 858 858 (Australia) or visit the organizations listed above to access the support you need.
Remember: Problem gambling can affect anyone, and recovery is possible with proper support and treatment.